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Health Score Metrics

Account's Health is determined using some components and metrics for that account.

  • Total Time Spent

    Total Time Spent: Is the sum total of time spent in minutes by all Users across an Account.  The Time Spent parameter can be used in defining: Good Health - For eg. Time Spent must be at least [60 min...

  • Total Active Users

    Total Active Users: Is the total number of all the unique users who logged in at least once across an Account. The Total Active Users* parameter can be used in defining: Good Health - For eg. Total Ac...

  • Daily Active Users

    Daily Active Users: Is the total number of all unique active users that logged in on that day across an Account. The Daily Active Users parameter can be used in defining: Good Health - For eg. Daily A...

  • Total Feature Events

    Total Feature Events: Is the sum total of feature events used by all Users across an Account. The Total Feature Events parameter can be used in defining: Good Health - Total Feature Events must be gre...

  • Total Unique Modules Used

    Total Unique Modules Used: Is the total number of unique modules used by all Users across an Account. The Total Unique Modules Used parameter can be used in defining: Good Health - For eg. Total Uniqu...

  • Total Modules Used

    Total Modules Used: Is the total number of modules used by all Users across an Account. The Total Modules Used parameter can be used in defining: Good Health - For eg. Total Modules Used must be great...

  • Total Unique Features Used

    Total Unique Features Used: Is the total number of unique features used by all Users across an Account. The Total Unique Features Used parameter can be used in defining: Good Health - For eg. Total Un...

  • Total Features Used

    Total Features Used: Is the total number of features used by all Users across an Account. The Total Features Used parameter can be used in defining: Good Health - For eg. Total Features Used must be g...

  • Usage Frequency

    Usage Frequency: Is the total number of days the Users across an Account were active in last 14 Days (fixed). It will be selected from a Drop Down list comprising of the following: Daily (9+ Days) Wee...

  • Number of Active Days

    The Number of Active Days: Is the total number of days the Users were active across an Account.  The Number of Active Days parameter can be used in defining: Good Health - For eg. Number of Active Day...