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Slack Integration

CustomerSuccessBox is integrated with Slack to keep the entire team informed of Customer Success activity. Our slack integration allows you to create a common team channel (say customer_success) and integrate it to receive all notification to be shared with the entire team.

  • Slack Configuration

    This article will walk you through the steps for configuring Slack to send CustomerSuccessBox notifications to a Slack channel when specific event occurs. 1. Sign in to your Slack team and start a new...