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Health Score Metrics

Account's Health is determined using some components and metrics for that account.

  • Product Stickiness

    What is Product Stickiness? Product Stickiness is a measure of what percentage of features are all the Users under an Account utilizing in the past 14 days.  How is Product Stickiness Calculated? Prod...

  • Time Spent

    Time Spent is the sum total time spent in minutes by all Users across an Account.  In case of a consistent stream of features, in which the difference between each previous and next event pair is not ...

  • Total Active Users

    Total Active Users: Is the total number of all the unique users who logged in at least once across an Account. The Total Active Users* parameter can be used in defining: Good Health - For eg. Total Ac...

  • Daily Active Users (DAU)

    Daily Active Users (DAU) Is the number of Unique Users who Logged in on that day across an Account. The Daily Active Users parameter can be used in defining: Good Health: For eg. Daily Active Users mu...

  • Total Feature Events

    Total Feature Events: Is the sum total of feature events used by all Users across an Account. The Total Feature Events parameter can be used in defining: Good Health - Total Feature Events must be gre...

  • Total Unique Modules Used

    Total Unique Modules Used: Is the total number of unique modules used by all Users across an Account. The Total Unique Modules Used parameter can be used in defining: Good Health - For eg. Total Uniqu...

  • Total Modules Used

    Total Modules Used: Is the total number of modules used by all Users across an Account. The Total Modules Used parameter can be used in defining: Good Health - For eg. Total Modules Used must be great...

  • Total Unique Features Used

    Total Unique Features Used: Is the total number of unique features used by all Users across an Account. The Total Unique Features Used parameter can be used in defining: Good Health - For eg. Total Un...

  • Total Features Used

    Total Features Used: Is the total number of features used by all Users across an Account. The Total Features Used parameter can be used in defining: Good Health - For eg. Total Features Used must be g...

  • Usage Frequency

    Usage Frequency: considers the total number of days an Account was active in the last 14 Days.  An Account is considered active for a day if at least one user was active on the day of calculation.  Th...