In this section, you will learn about the how to integrate CSB with various NPS tools. We are expanding this category & will be adding new Integrations every month in this section.
Overview Net Promoter Score is the industry standard for measuring customer loyalty of your product. Net Promoter Scores are simple and easy to understand. They are also well understood across the ind...
1. User level NPS score NPS score is always fetched at a user level and only for those users who are added to your CustomerSuccessBox instance. CustomerSuccessBox will sync the NPS score, the date wh...
This article will walk you through the steps for configuring Slack to send CustomerSuccessBox notifications to a Slack channel when specific event occurs. 1. Sign in to your Slack team and start a new...