In this category, we will share the best practices of setting up various processes including the various types of on-boarding, renewal, upsell, churn management as well as other processes in the lifecycle of the customer.
In any kind of business, implementing processes not only gets good results & optimizes the efforts but also brings predictability. We can call this process - A Playbook to achieve a certain goal. In t...
Onboarding is the most crucial part of the customer journey. Customer usually churns in the first 90 days if the onboarding fails. So, it is essential to have a playbook that ensures your Customer Suc...
Onboarding is the most crucial part of the customer journey. Customer usually churns in the first 90 days if the onboarding fails. So, it is very essential to have a playbook so that your Customer Suc...
Onboarding is the most crucial part of the customer journey. Customer usually churns in the first 90 days if the onboarding fails. So, it is very essential to have a playbook so that your Customer Suc...