As all of you are aware, MRR (Monthly Recurring Revenue) is always calculated based on the recurring Subscription value. But if you have pay-as-you-go pricing & you do not have the right Subscription data, with the help of CSB, you can calculate MRR based on the Invoices data of Stripe.
How do we calculate MRR based on Invoice data?
MRR formula = (Invoiced Amount / Billed Period Months)
Invoiced Amount = "Total" - "total_tax_amounts"
Billed Period in days = "period_end" - "period_start" //invoicing period
Billed Period in Months (Round to Integer) = (If less than < 30, then 1, else divide by 30) < Implement this
Months = (If less than < 30,1,Days/Multiply by Days in the month of (period_start))
Examples of Billing period calculation:
Billed Period = "8Jan2020" - "1Jan2020" = 7 Days
Billed Period = "31Jan2020" - "1Jan2020" = 30 Days
Billed Period = "15Feb2020" - "16Jan2020" = 31 Days
Billed Period = "14Jan2021" - "16Jan2020" = 365 Days
Billed Period = "14Jan2022" - "16Jan2020" = 730 Days
These MRR invoices will roll up in your Account’s Financial health
**Please note so if your MRR is invoicing based in Stripe, please inform your Implementation Engineer during the kick-off call to have this option enabled before your CustomerSuccessBox instance is created.
In most cases, you would have a dedicated Customer Success Manager who will be your point-of-contact for any queries or assistance. You may also,
- Initiate a chat directly from within CustomerSuccessBox. Use chat option from the Chat icon in the top-right navigation bar
- Create a conversation from here
- Send an email to email@example.com